Android FAQs

How do I sync with my iPhone app?
Syncing is not currently available on the Android app, but don't worry we will be releasing an update by March 1st so that you can use our syncing feat...
Fri, 9 Feb, 2018 at 3:51 AM
Where is the weight graph located?
The weight graph is not available in our Android app yet. We will be releasing an update in Spring 2018 that will among other things include the weight grap...
Fri, 9 Feb, 2018 at 3:50 AM
Can I use my iOS login with the Android app?
Yes you can use your current account that you made with an Apple device on our Android app. Keep in mind that not all of your information will come across b...
Fri, 9 Feb, 2018 at 3:49 AM
How can I backup my data on Android?
To backup your data on the Android app please take the following steps: Navigate to the Settings tab in the app Scroll down and tap on Cloud Backup ...
Fri, 9 Feb, 2018 at 3:48 AM
I'm a nursing mother, how do I adjust my daily allowance?
You can set this in the Settings page under Profile. Once in your Profile you can set your Gender to Nursing (Full-Time) or Nursing (Part-Time). When you ...
Sun, 14 Feb, 2016 at 12:20 PM
My barcode scanner isn't working...
If you are having trouble scanning barcodes make sure you take the following steps: Ensure you are scanning the barcode straight on and not sideways. ...
Sun, 14 Feb, 2016 at 12:24 PM
I forgot my password. How do I reset it?
You can reset your password at this link https://itrackbites.com/forgotpassword.php You will be emailed a link that will allow you to reset your password wh...
Sun, 14 Feb, 2016 at 12:29 PM
It says my email is invalid...
If this is the first time you are using the app... Make sure you are tapping Get Started and not the Login button. If after typing your email into the email...
Fri, 9 Feb, 2018 at 3:45 AM
How can I get a refund?
Within 2 hours of purchase Typically you can return the app within 2 hours for a full refund. Open the Google Play Store app . Touch the menu icon >...
Fri, 9 Feb, 2018 at 3:43 AM