Android FAQs

How do I sync with my iPhone app?
Syncing is not currently available on the Android version, but don't worry we will be releasing an update soon so that you can use our syncing feature o...
Sun, 14 Feb, 2016 at 3:13 PM
Where is the weight graph located?
The weight graph is not available in the Android version yet. We will be releasing an update very soon with the weight graph included and will work just lik...
Sun, 14 Feb, 2016 at 3:15 PM
Can I use my iPhone login with the Android version?
Yes you can use your current account that you made with an Apple device on the Android version. Keep in mind that not all of your information will come acro...
Sun, 14 Feb, 2016 at 3:16 PM
How can I backup my data on Android?
To backup your data on the android app please take the following steps: Navigate to the Settings tab in the app Scroll down and tap on Cloud Backup ...
Sun, 14 Feb, 2016 at 3:18 PM
I'm a nursing mother, how do I adjust my daily allowance?
You can set this in the Settings page under Profile. Once in your Profile you can set your Gender to Nursing (Full-Time) or Nursing (Part-Time). When you ...
Sun, 14 Feb, 2016 at 3:20 PM
I purchased the old version of iTrackBites on Android. How do I get the new one?
The new version of iTrackBites is a complete rebuild so it was released as a different app and will require you to purchase it separately.
Sun, 14 Feb, 2016 at 3:21 PM
My barcode scanner isn't working...
If you are having trouble scanning barcodes make sure you take the following steps: Ensure you are scanning the barcode straight on and not sideways. ...
Sun, 14 Feb, 2016 at 3:24 PM
I forgot my password. How do I reset it?
You can reset your password at this link https://itrackbites.com/forgotpassword.php You will be emailed a link that will allow you to reset your password wh...
Sun, 14 Feb, 2016 at 3:29 PM
It says my email is invalid...
If this is the first time you are using the app... Make sure you are Tapping the Get Started button and not the login button. If after typing your e...
Thu, 25 Feb, 2016 at 12:18 AM
How can I get a refund?
Within 2 hours of purchase You can usually return the app within 2 hours for a full refund. Open the Google Play Store app . Touch the menu icon &g...
Fri, 11 Mar, 2016 at 12:38 PM