General FAQs

Will you be updating the app to support new 2018 program changes?
Yes, we are always working behind the scenes to improve iTrackBites. Part of this is making changes to any programs that require compatibility updates which...
Sat, 10 Feb, 2018 at 12:58 AM
What are BITES? What's the difference between Smart, Plus, Classic, and Calories?
Your choice of weight loss systems are BITES Smart, BITES Plus, BITES Classic or Calories. BITES are food score values that are assigned to a serving of...
Fri, 9 Feb, 2018 at 3:34 AM
How can I reset my password?
You can reset your password by: Going to https://itrackbites.com/forgotpassword.php Entering your email and clicking the Reset Password button You w...
Fri, 9 Feb, 2018 at 3:35 AM
Why are activity bites not subtracted from my total under BITES Smart plan?
If you are using the BITES Smart plan this is because activity bites are set to "Not Used" by default as it is encouraged to not eat your activity...
Fri, 9 Feb, 2018 at 3:38 AM
What are serving sizes for healthy checks?
1. Fruit & Veggies  Serving sizes are 1 cup for leafy greens and 1/2 cup for all other vegetables and fruits. 2. Whole grains Use the nutrition label ...
Thu, 29 Jun, 2017 at 9:56 AM
Smart system is supported! How do I switch?
The Smart system is now supported on both iOS and Android apps! If you are an existing user that has just upgraded to the new app... In order to begin u...
Fri, 9 Feb, 2018 at 3:41 AM