General FAQs

Smart system is supported! How do I switch to using the new system?
The Smart system is now supported on both iOS and Android apps! If you are an existing user that has just upgraded to the new app... In order to begin...
Fri, 11 Mar, 2016 at 12:24 PM
What are BITES? What's the difference between Smart, Plus, Classic, and Calories?
Your choice of weight loss systems are BITES Smart, BITES Plus, BITES Clasisc or Calories. BITES are food score values that are assigned to a serv...
Fri, 11 Mar, 2016 at 12:27 PM
How can I reset my password?
In order to reset your password please follow these steps: Go to https://itrackbites.com/forgotpassword.php Enter your email and click the Reset Pa...
Mon, 21 Mar, 2016 at 12:54 PM
Why are activity bites not subtracted from my total under smart plan?
If you are using the Smart system this is because activity bites  are set to "Not Used" by default as it is encouraged to not eat your activity po...
Mon, 21 Mar, 2016 at 1:10 PM